Workforce–as–a–Service, EIL Global’s technology services in both Professional and Managed Services along with some of the solutions within Artificial Intelligence and Blockchain technologies. In IT Operations and Managed Services, we have 15 years of experience in driving IT solutions for global customers, working for Global IT Service Providers across the globe.
EIL Global’s Workforce – as – a – Service features
Talent Pool Management L1, L2, L3, L4 pre-vetted contractors for Field Services, Professional Services & IT Operations Projects Project Management Collaborate globally, manage mixed skilled workers and milestones, and training Global Single Currency Transactions Consolidated, Simple Quote, Billing & Payment terms options for project roll-outs & foreign purchases APAC Compliance & Transparency Local legal entities, Understanding of local laws and regulations, manage & reduce risks Multilingual Operations SupportVoice and Data Support for English and local country languages
Successfully implemented, managed and supported Unified Communications Infrastructure of Regus (World’s largest office space provider) across 400 Cities in 70 Countries for 4 years on behalf of our Partner
Currently manages and supports around 50+ customers on a daily basis for MACDs, IOS upgrades, Cisco TAC Cases and Advanced Troubleshooting handling around 1000+ Alerts a day, 350+ Change Orders a day – all on behalf of our partners
Monitors and manages around 1500+ servers on Microsoft and Sun Solaris platforms for one of our largest partners in USA.
Successfully manages 4 Data Centers in USA and one of them is the 1 st HIPAA compliant DCs in USA consisting of VMware, Hitachi, NetApp, EMC, Quantum D2 and IBM
Currently provides Managed Resourcing as part of Back up and DR management for Data Centers in Singapore – MBC, Fort Changi DC, Keppel DigiHub, 1Net and Equinox.
Provides Managed Resourcing for 10 Data Centers in Japan in Tokyo, Sapporo, Osaka, Nagaya, Shizuoka, Fukuoka and Kawasaki locations
EIL Global’s Services Portfolio
Why EIL Global for WaaS?
Business Focus
Business Models and processes are streamlined to provide 100% Services for large implementation and operations support to any enterprise;
Global Support Coverage
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World Class Technology Support
Manages one of the first and largest HIPAA compliant cloud-based Data Centers in North America for our partner
Multi- Vendor Technology Expertise
Manages 4 Data Centers in USA for our partners having multi-vendor platforms such as VMware, Hitachi, NetApp, EMC, Quantum D2 and IBM
Global Exposure & Experience
Experienced engineers with expertise in design engineering and implementations based on industry best practices
Extra Mile in customer Care
Prime customer care with Head of delivery, head of business development and head of engineering a part of the delivery quality and escalation process
Global Competency
Project Managers with project quality adherence certifications and experience ensuring competency in global standards
Priority One
Alignment with Partners’ long term business goals and future acclaimed strategies